SipSync Support
Need help with SipSync? Contact us at hello@studioparkar.com.
Include This in Your Support Request
- Device model and iOS version
- Apple Watch model and watchOS version (if watch issue)
- SipSync app version
- Short issue summary and steps to reproduce
- Screenshots or screen recordings if available
Common Help Topics
- Hydration reminders not firing
- Apple Health permissions and activity-aware hydration behavior
- Widget and Apple Watch sync behavior (including complications)
- Quick add taps or Today screen interaction reliability
- History edits, streak visibility, or day detail behavior
- Subscription access and entitlement checks
Billing and Subscription Support
Purchases are processed by Apple through your App Store account. SipSync uses RevenueCat to manage entitlement state. For refund or billing disputes, Apple’s billing policies apply.
Current Platform Scope
- iPhone app (iOS 17+)
- Apple Watch app (watchOS 10+)
- iOS widgets and watch complications